The Manulife Financial website has recently been upgraded and is a little more user friendly. You can review claim history and search claims between a range of dates as well as the type of claim. It makes it easier to look at claim history to determine when last you bought eyeglasses etc. for yourself or others if you are on a family plan. It can also be helpful when you are claiming your medical expenses on your tax return. Below you will find instructions on finding the allowable expense for drugs under your Manulife Plan as well as ways of finding savings at pharmacies.
You need your employee/retiree # and the group plan # and your password. The contract number for both Dental and Health Benefits is now 303030. You can also call their customer service representatives at 1 800 265-9977
Managing Pharmacy Costs.
On the Manulife site you can now access tools to help you manage your drug costs with 2 new features.
1. Medication Allowable Cost: Did you know that you can confirm drug coverage under your Group benefits plan on both the Plan Member and Plan Member Mobile Sites? Once logged in to the Plan Member site, either choose 'My drug plan' from 'Quick Links' on the right hand side of the site or choose 'Take me there' in 'My drug plan' under 'My benefits' from the top menu bar. If on the Plan Member Mobile site, simply select 'My drug plan' from the 'Menu' in the top left hand corner. Once there, simply follow the step by step directions to confirm drug coverage under your Group benefits plan.
2. Pharmacy Savings Tool Various pharmacies charge different prices for the same drug and have different charges for the same prescription drugs. Manulife has set up a tool to permit their members to compare the costs for prescriptions in their area. Member may wish to utilize the Pharmacy Savings Search tool located on the Manulife plan member website. It will be helpful in determining the average provincial market price for a specific drug and assess if his pharmacist is charging more than average. You simply login and under the menu tab select Pharmacy savings search. After specifying search details you select continue then specify The patient and the name of the drug or the Drug Identification number. You then continue to select the dosage and the searcg for the results of cost at pharmacies in the geographic area. You can then make an informed decision.